The Unemployment Call Center is still functioning, but the wait times are higher than normal at this time. We strongly encourage those who need to file for UNEMPLOYMENT INSURANCE due to COVID-19, to file online at www.vawc.virginia.gov.
The website is mobile friendly and can be accessed from smart phones. The website also has Live Chat feature and our Centers are still accepting calls at this time if you need additional assistance.
thank you for your patience and understanding